Terms & Conditions

1. Acceptance of Terms

By visiting this website, submitting a contact form, requesting an inspection or estimate, or otherwise using our online services, you acknowledge that you have read and agree to these Terms and Conditions and our Privacy Policy.

You must be at least 18 years old and legally capable of entering into an agreement to submit a request for services through this website.

2. Permitted Website Use

This website is provided for lawful, personal, and informational use. You agree not to:

• Use the website for fraudulent, unlawful, or misleading purposes.
• Submit false contact, property, insurance, or project information.
• Attempt to gain unauthorized access to the website or its systems.
• Introduce malware, harmful code, or disruptive technology.
• Copy, scrape, republish, or commercially exploit website content without written permission.
• Interfere with the website’s security, operation, or availability.

We may restrict or terminate access to the website when we reasonably believe these terms have been violated.

3. Website Information

We work to keep the information on this website accurate and current. However, service descriptions, availability, materials, pricing information, warranties, service areas, timelines, and other website content may change without notice.

Website content is general information and is not a substitute for an on-site inspection, written scope of work, signed construction agreement, manufacturer documentation, engineering advice, legal advice, or insurance coverage determination.

Photographs, project examples, reviews, and descriptions are illustrative. Individual project conditions and results vary.

4. Inspection and Estimate Requests

Submitting a website form, calling our office, or requesting a free inspection does not create a contractor-client relationship, require C&D to accept a project, or obligate either party to enter into a construction agreement.

Any preliminary information provided through the website or during an initial conversation is subject to verification. Final pricing, project scope, materials, scheduling, payment terms, and other project requirements will be stated in a separate written proposal or agreement.

Unless specifically stated in writing, website requests are not guaranteed appointments. An inspection or service time is confirmed only after it has been accepted and scheduled by C&D.

5. Construction and Service Agreements

All roofing, exterior, remodeling, repair, emergency, and related construction services are governed by a separate written contract, work authorization, or service agreement. If these website terms conflict with a signed project agreement, the signed project agreement controls with respect to that project.

A project’s price and completion schedule may be affected by concealed damage, structural conditions, code requirements, material availability, weather, permitting, approved change orders, and other circumstances identified in the applicable agreement.

Customers are responsible for reviewing and approving the written scope, material selections, payment schedule, and warranty terms before authorizing work.

6. Storm Damage and Insurance Claims

C&D may inspect storm-related damage, document visible conditions, meet with adjusters when authorized, prepare construction estimates, and communicate about the scope of repair. We do not act as a public adjuster, attorney, or insurance company.

We do not guarantee that an insurer will approve, pay, supplement, or fully cover any claim. Coverage decisions, claim valuations, deductibles, depreciation, exclusions, and payment timing are controlled by the policy and the insurance carrier.

Property owners remain responsible for reviewing their policies, meeting claim deadlines, communicating with their insurers, and paying all amounts due under their construction agreements, including deductibles and non-covered work.

7. Workmanship and Manufacturer Warranties

Any workmanship warranty offered by C&D applies only when it is included in the customer’s written project documents and all applicable conditions have been satisfied.

Manufacturer warranties are issued and administered by the applicable manufacturer. Their coverage, registration requirements, limitations, exclusions, and claim procedures are governed by the manufacturer’s own terms.

Nothing on this website creates or expands a warranty. Complete warranty terms will be provided with the applicable project documents.

8. Intellectual Property

The website’s text, branding, logos, graphics, layout, photographs, videos, and other original materials are owned by or licensed to C&D General Contractors, LLC and are protected by applicable intellectual-property laws.

You may view or print website content for personal, noncommercial use. You may not reproduce, modify, publish, distribute, sell, or use that content commercially without prior written permission from the applicable rights holder.

9. Third-Party Websites and Services

This website may link to social media platforms, review websites, manufacturers, financing providers, mapping services, or other third-party resources. These websites are independently operated, and C&D does not control their content, security, availability, or privacy practices.

A link does not constitute an endorsement or guarantee. Your use of third-party websites is subject to their own terms and policies.

10. Disclaimers and Limitation of Liability

This website is provided on an “as available” basis. To the fullest extent permitted by law, C&D disclaims warranties concerning the uninterrupted availability, accuracy, completeness, security, or error-free operation of the website.

To the fullest extent permitted by applicable law, C&D will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, inability to use, or reliance upon this website or its content.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded. Limitations relating to a specific construction project will be governed by the signed agreement and applicable law.

11. Privacy and Submitted Information

Information submitted through the website is handled according to our Privacy Policy. You agree that the information you provide will be accurate and that we may use it to respond to your request, evaluate a potential project, schedule service, and communicate about the services you requested.

Where SMS consent is requested, you may choose whether to consent to informational or service-related messages and, separately, promotional or marketing messages. SMS consent is optional and is not a condition of purchasing goods or services. Submitting a phone number alone does not constitute consent to receive SMS messages.

Do not submit confidential insurance records, financial account information, Social Security numbers, payment-card information, or other highly sensitive information through a general website contact form.

12. SMS Messaging Terms

12.1 Program Description
The C&D General Contractors SMS Program is operated by C&D General Contractors, LLC. We send text messages only to individuals who have explicitly opted in to the applicable category of messages through our website form.

Informational and service-related messages may include appointment confirmations and reminders, inspection scheduling and updates, project communications, service notifications, and responses to customer inquiries.

Promotional and marketing messages may include special offers, discounts, service promotions, and information about C&D services. These are sent only to individuals who separately opt in to promotional messages. Consent to one category of messages does not constitute consent to the other.

12.2 Message Frequency and Rates
Message frequency varies depending on the services requested and your interactions with C&D. Message and data rates may apply. Check with your wireless carrier for details about your plan.

12.3 Opting Out
You can cancel the SMS service at any time by replying STOP to any message. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. After you send STOP, we will send one message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us. To rejoin, you may opt in again through our website form.

12.4 Help and Support
For help, reply HELP to any message, or contact us at hello@canddgc.com or (314) 862-2342.

12.5 Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Message delivery may be affected by carrier coverage, network availability, device settings, and other circumstances outside our control.

12.6 Age Restriction
The SMS program is intended for individuals who are at least 18 years old.

12.7 Consent Is Not a Condition of Purchase
Consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services from C&D General Contractors, LLC. You are responsible for providing a phone number you are authorized to use and for notifying us if your number changes.

12.8 Privacy
Information collected in connection with our SMS program is handled according to our Privacy Policy: https://www.canddgc.com/privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers solely to deliver messages and operate our services, excluding text messaging opt-in data and consent.

13. Missouri and Kansas Law

C&D provides services in Missouri and Kansas. Website-related disputes will be governed by applicable law, without regard to conflict-of-law principles. Matters involving a specific construction project will be governed by the law, jurisdiction, venue, and dispute provisions contained in the applicable signed agreement and by the law of the state where the property is located.

If no signed agreement controls the dispute, any legal action must be brought in a court of competent jurisdiction connected to C&D’s principal Missouri business location, unless applicable law requires a different jurisdiction or venue.

14. Changes to These Terms

We may update these Terms and Conditions when our website, operations, services, messaging practices, or legal obligations change. The revised terms become effective when posted on this page unless a different effective date is stated.

Continued use of the website after an update constitutes acceptance of the revised terms. Any SMS consent required for a new or materially changed messaging purpose will be obtained as applicable rather than inferred solely from continued website use.

15. Contact C&D General Contractors

Questions about these Terms and Conditions or our SMS messaging program may be directed to C&D General Contractors using the information below.